Schedule Service

Photos Help: Send Them by Email

Photos of the leak, the stain, the drain or the label on the water heater tell a lot before anyone arrives. Send the request first, then email them to manager@sandelwoodplumbing.com with your name in the subject line. A wide shot of the area and a close one of the problem together say the most.

A Reply by Phone or Email

The request reaches us with everything you entered. We reply by phone or by email, whichever you chose, to ask any questions the form left open and to arrange a time for the visit. If the problem gets worse while you wait, such as a drip that turns into a spray or a drain that starts backing up, call instead of sending a second request.

The visit itself starts with finding the cause, then the options for the repair, then the work and the checks that close it out.

Our Process

Preparing the House for a Plumbing Visit

A few minutes of preparation saves time once the plumber arrives, and some of it, like knowing where the main shutoff is, is worth doing whether or not anything is wrong today. Tick off what you have done.

For an emergency, skip the list: close the main shutoff, keep clear of water near outlets and the electrical panel, and call (440) 581-1393.